Shipment
Shipping Information - BicycleHero
SHIPPING INFORMATION
Shipping Policies and Delivery Times
Warehouse Location
Address: 536 Bakdal-ro, Manan-gu, Anyang-si, Gyeonggi-do, South Korea
All orders are shipped directly from our warehouse in South Korea via Korea Post.
Processing Time
Handling Time: 1 ~ 3 business days
Working Days: Monday to Friday
Excluded: Weekends and Korean public holidays
Note: Orders are processed within 3 business days from the date of purchase. Shipping time starts after the handling period.
Shipping Method
We ship via Korea Post international shipping service.
STANDARD SHIPPING
$12 USD
All Countries
| Destination | Delivery Time |
|---|---|
| USA | 17 days |
| Asian Countries | 19 days |
| Other Countries | 19 days |
FREE SHIPPING
Enjoy free standard shipping when you meet our minimum order requirements!
USA
$100
Free standard shipping on orders over $100 USD
Other Countries
$200
Free standard shipping on orders over $200 USD
Important: Free shipping applies to standard shipping only. Heavy/oversized items are excluded from this offer.
Tracking Information
Tracking Available: Yes
Once your order is shipped, you will receive a tracking number. You can track your package through:
- Korea Post: Track your package from our warehouse
- Destination Country Postal Service: Track your package once it arrives in your country
Note: Tracking information may take 24-48 hours to become active after shipment.
Heavy and Oversized Items
Additional handling fee applies to:
- Bicycles
- Bicycle Frames
- Wheelsets
- Other heavy or oversized items
Important: Additional handling fees for heavy and oversized items are displayed on each product page. Please check the product description for specific shipping costs before purchasing.